Monday, March 10, 2008

FREQUENTLY ASKED QUESTIONS

Do you have a question not posted here? Type it in the comments section and we will respond.

Did you work at the Tea & Traditions store?

No, I did not have the pleasure of working there, although I was a customer and enjoyed Melissa's class "how to host a tea party" very much. She inpsired my love of tea and all things tea.

Where is your new store located?

We do not have a retail storefront, but sell all tea and tea products online at http://www.teaandtraditions.com/ – the website is not ready to receive orders, but we are taking orders by phone (770) 429-3220 and email (info@teaandtraditions.com).

What if I have a favorite tea I used to buy at the Tea & Traditions store on Whitlock Avenue, but I do not see it on your website?

Email or call us and if you are willing to buy the vendor’s minimum order we will order it for you. Some vendors have a one or two pound minimum. One pound of tea is approximately 200 servings. If you have a friend that likes the same tea you could purchase it together.

Can I have my tea shipped via regular mail?

At this time we are only set up to ship via USPS Priority Mail service.

Do you host parties?

We do not have a facility to host parties, but we will be glad to assist you in planning yours. From “what to serve and where to buy food easily and inexpensively” to “how to make and serve the tea for a large group.” Call us and we will be glad to help with your party in any way we can.

Will you be carrying Raspberry tea?

Yes, it is on backorder until the end of March.

Do you offer the discount previously available on 8 ounces or 1 pound of the same tea?

Yes, we do and it is 10% off.

What are your bestsellers?


Rooibos Sweet Lemon Cream
Whitlock Afternoon
Snowflake
French Creme Brulee

Irish Breakfast Blend
Earl Grey de la Creme
Green Tea Strawberry
Roasted Almond
Apricot

Glover Park Evening

4 comments:

Faith said...

Hey Mari! I was just thinking of you and wondering about your store. Hope all is going better - I can't wait to see the site up and running!

Anonymous said...

Mari, I'm so delighted that you're keeping T& T alive! I've been delighted with my orders so far. I would just like to have the option to choose UPS ground or regular mail for shipping, as the Priority Mail nearly doubles the cost of the tea for me. I hope you can change this soon?
Kathryn Sargent

Tea & Traditions said...

We are excited to continue T&T and look forward to all that is in store.

We will be looking into other options for shipping, but so far this is the best we have found. When ordering tea consider your tea drinking needs a couple of months out, order all at once and the shipping is not that bad.

Dollene Nicholls said...

I am so delighted to have a close source for delicious teas. I am looking forward to doing business over and over again!

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